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Privacy Policy


We have updated our Privacy Policy and Terms of Use, effective May 23, 2018. These changes were made primarily in preparation for the EU’s new data privacy law, the General Data Protection Regulation (GDPR).

This privacy policy sets out how Phoenix One Grupo uses and protects any information that you give us when you use this website. Phoenix One Grupo is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Phoenix One Grupo may change this policy from time to time by updating this page. You should therefore check this page from time to time to ensure that you are happy with any changes. This policy is effective from 23 May 2018.

Any questions regarding this Policy and our privacy practices should be sent by email to jo@radioonemallorca.com

What Personal Data Do We Collect?

Personal data that You provide to us voluntarily – We collect information about you that you voluntarily provide to us when you: (i) contact us to learn more about www.radioonemallorca.com, subscribe to a mailing list or other opportunities you indicate are of interest at the time; (ii) access or use radioonemallorca.com or (iii) contact us. This information may include, for example, your name, business name, and any other information that you choose to provide to us when you comment on materials on our website, in order to contact you as a potential customer, or respond to a support request. This also includes technical data, such as IP addresses and device identifiers that are commonly generated in establishing a connection with our website. This is bound by our processor’s privacy policy and will not be passed on to third parties under any circumstances.

Other Data – By using the website we may store information about what pages have been visited and when. This is to help us improve the usability of our services.

Retention – We collect and retain Personal Data submitted to Phoenix Grupo One in an identifiable format for the amount of time necessary to meet your request or fulfil our legal or regulatory obligations, unless it is in our legitimate business interests and not prohibited by law to maintain the Personal Data for longer periods.

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • To operate Phoenix Grupo One’s Services.
  • To contact and communicate with you when you reach out to us to ask us about our Phoenix Grupo One’s Services.
  • To manage everyday business needs.
  • To analyse or improve Phoenix Grupo One’s additional products or services.
  • To protect Phoenix Grupo One’s and the rights of Users and others to enforce the terms of Phoenix Grupo One.
  • To comply with our obligations, including to comply with all applicable laws and regulations.
  • To send you promotional materials from us or on behalf of our affiliates and business partners if you have consented to the receipt of such materials.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email or phone.

Security and your data
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Our databases are backed up regularly, and any data collected from you is sent over an encrypted SSL secure connection. Security of our data is important to us and we take every possible reasonable measure to prevent against loss, damage, theft or misuse where possible.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

 Links to other websites
Our website and web application may contain links to other websites of interest. This privacy policy applies only to our services‚ so we encourage you to read the privacy statements on the other websites you visit. Once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

Controlling your personal information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

We are strongly against any form of internet ‘spam’ and keep all collected information strictly confidential in accordance with the General Data Protection Regulations (GDPR).

Website Recording

Our web application and website use analytics services provided by Google Analytics. Information collected from this service is entirely anonymous. Only general information is captured (for example, the type of browser or operating system you are using, screen resolution and which parts of the site you interact with). No form data is captured or read by these services. We use website recording services in order to improve our services’ usability and see how visitors interact with features and pages. We also record click-through data to third-party sites featured on our website.

Legal

All customer data is handled sensitively by members of our team and physical access to our offices is restricted to authorised personnel only.  Phoenix Grupo One reserves the right to make alterations to this document whenever we deem reasonable. It is the User’s sole responsibility to check this document for updates on a regular basis.

What Are Your Rights?

If at any point you believe the information we process on you is incorrect or is incomplete, you can request to see this information and even have it corrected or deleted.

Please be aware, in order to remove any of your data this may prevent us from providing services to you. We will promptly correct any information found to be incorrect.

If you have any concerns regarding the data we hold on you, please contact us at: studio@radioonemallorca.com